Q. How do purchase my order on the site?
To order your purchase :-
* For the time being, we DO NOT offer wholesale purchase or purchase price. All items in our website are fixed price.
Q. What are the payment methods available?
MAKEUP & HAIR WORLD offers various kind of Payment Methods as shown below :-
1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
*Sign Up for PayPal Account at http://www.paypal.com/
2. Maybank2u PAY ( www.maybank2u.com)
Click on the maybank2u.com logo when checking out for payment. It will direct users to the maybank2u.com webssite
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at email@example.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in RINGGIT MALAYSIA (MALAYSIAN RINGGIT)
Q. How long does the delivery usually takes?
All dosmetic items are couried via POSLAJU MALAYSIA (http://www.poslaju.com.my)
Delivery usually will takes about 2 to 3 working days
Delivery is done 3 times a week : Wednesday morning 10am, Thursday noon 3pm and Saturday noon 5pm (excluding public holidays).
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to firstname.lastname@example.org or contact 012-239 1970 for us to clear your doubts.